India partially lifts communications blackout in Kashmir, internet still down

An Indian policeman stands near an alley in the uptown of Srinagar, the summer capital of Indian administered Kashmir. September 11, 2016. Image via Isntagram by Ieshan Wani. Used with permission.

An Indian policeman stands near an alley in the uptown of Srinagar, the summer capital of Indian administered Kashmir. September 11, 2016. Image via Instagram by Ieshan Wani. Used with permission.

Indian authorities have partially lifted access to communication networks in Kashmir. Access to the internet, however, remains cut off.

On August 5, Srinagar, the main city in Jammu and Kashmir, went under complete lockdown as the government of India revoked Article 370 of the Indian constitution that provided special autonomy status since 1950 to the disputed state of Jammu and Kashmir. Access to mobile, landline and internet networks were suspended and roadblocks were put on the streets and restrictions on almost all movement were enforced.

The authorities eased up the restrictions in phases. They first restored all 50,000 landlines in the region by the first week of September. On October 14, after 72 days from the lockdown, the authorities restored SMS and call services for postpaid mobile subscriptions. However, prepaid mobile connections and internet services are still suspended. According to the Telegraph India, there are about 400,000 post-paid phones connections and 260,000 prepaid connections in the region. The government did not provide an explanation as to why it restored access to call and SMS services for only postpaid subscriptions. However, this decision could be explained by the fact that users of prepaid subscriptions are harder to track and monitor since unlike users of postpaid subscriptions, they are not required to submit personal data that make it easier for the authorities to identify them such as bank details and mailing address.

Satya Pal Malik, the Governor of Jammu and Kashmir has claimed that “the situation is normal as there had been no violence since two months”. The minister defended the blackout as a measure to protect the “safety of Kashmiris” and said that access to the internet “will soon be restored”, without specifying when.

SMS services suspended briefly

Despite the easing of restrictions, the authorities soon resorted to disrupting access to SMS services for postpaid subscriptions.

During the night of October 15, text messaging services were disrupted in Jammu and Kashmir when a truck driver was killed by suspected armed rebels who then set the truck ablaze. The services were restrored after a few hours.

Brahma Chellaney, a professor of strategic studies at the Delhi-based Centre for Policy Research commented that the restrictions on mobile communications were placed to limit the activities of militants, who usually coordinate attacks over phones. However, Kashmiris are paying the price as the tourism business which depends on the internet had literally stopped. The restrictions also hamper Kashmiris’ rights to express themselves and access to information online, and prevent them from connecting and sharing with the rest of the world what is happening on the ground.

According to, 55 shutdowns were imposed in jammu and Kashmir in 2019. The longest shutdown was observed in Jammu and Kashmir was in 2016 when mobile internet services were suspended for 133 days.

Muted protests in Kashmir

Indian Supreme Court lawyer Nitya Ramakrishnan, and Nandini Sundar, a professor of sociology at the Delhi School of Economic visited Kashmir from October 5 to 9, 2019. They mentioned in a report after their visit that Kashmiris are resisting the actions imposed by the Indian Central Government “through satyagraha or non-violent civil disobedience”. They also added that since the entire leadership is in confinement – from mainstream political parties to separatist leaders – the disobedience is entirely voluntary. They both claimed that “almost every single person wanted azadi or freedom”.

The Indian government claims that restrictions on freedom of movement have been lifted in most of Kashmir, barring a few areas and that restrictions on tourists visiting the region have been lifted. The spokesperson for state government Rohit Kansal also stated that internet facilities will be opened at “touristic spots”.

In an interview with India Today, the Indian Home Minister Amit Shah said that the situation is “peaceful” and “returning to normal” in Jammu and Kashmir.

However, On Octber 15, 2019, authorities arrested 13 women for holding an anti-India protest in a park in Srinagar, the capital of Jammu and Kashmir. They were carrying placards reading “Respect Fundamental Rights” and “Why downgrade Jammu and Kashmir”.

On October 3, journalists from the Kashmir Valley staged a silent demonstration in Srinagar to protest the ongoing communication blockade.

Meanwhile a few sporadic protests against the clampdown were held across India:

A serious blow to the economy

A recent report by the BBC quoting industry experts, suggests that the lockdown in Indian-administered Kashmir has cost the economy more than $1bn losses in the past 2 months. Until the lockdown, the tourism industry was one of the main sources of Kashmir's income supporting 700,000 people. The industry was suspended during this period. Three thousand hotels in the valley lie empty, incurring daily expenses and payments of unpaid staffs. Some 400,000 migrant labours have left since the start of the lockdown creating labour shortage. Five thousand travel agents will still find it difficult to arrange tours even though the ban on tourism has recently been lifted as there is still no internet. Most of the activities in the handicraft industry and the fruit industry are suspended due to the restrictions.

Check out Global Voices’ special coverage of the situation in Kashmir.

Start the conversation

Authors, please log in »


  • All comments are reviewed by a moderator. Do not submit your comment more than once or it may be identified as spam.
  • Please treat others with respect. Comments containing hate speech, obscenity, and personal attacks will not be approved.