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Turning ‘likes’ into rewards: Hong Kong citizen media outlets launch ‘Civic Likers’ campaign

Civic likers campaign launched on May 21, 2019. Image from the Stand News.

As the Internet becomes flooded with more and more information, the issue of media sustainability is a major challenge for the journalism sector. In the case of Hong Kong, the majority of independent online media outlets depend on both citizen donations and advertisements for revenue to support their daily operations. In response to what many see as the unsustainability of this model, four major citizen media outlets in Hong Kong have joined a Civic Liker Campaign to look for alternative income sources.

Civic Likers

Under the current business model, citizen media outlets have to spend extra manpower for fundraising and the majority of their writers contribute to the platform without receiving an honorarium. At the same time, in order to attract more advertisements, they also have to boost up visit rates and insert advertisements in their content. Some independent media outlets, such as Initium Media, have had to shift to a subscription model in order to generate enough revenue for high-quality content, and more and more bloggers make a living by creating promotional content.

To address the problem, four major citizen media outlets including inmediaHK, Matters.news, the Stand News and Citizen News have collaborated with LikeCoin Foundation to launch a campaign known as Civic Likers.

The campaign encourages individual citizens to make use of a new cryptocurrency, LikeCoin, to show their appreciation for original online content through donations. As written on LikeCoin's official site:

讚賞公民是一場回饋優秀內容的運動。讀者每月付出一杯咖啡的價錢,就能成為讚賞公民,從此每個點讚,都會化成對創作者的實質支持。

讚賞公民每月付出的 USD $5,金額將不扣除任何行政成本,全數分配予創作者,支持創作*。基金會只負責分配,支持哪位創作者,回饋哪筆作品,百分百由你的點讚決定。你亦可隨時查閱資助分配,細至一分一毫,盡在掌握。

Civic Likers is a campaign to support original online content. One only has to spend an amount equal to a cup of coffee per month to get registered as a civic liker. After that, you can turn your “likes” into monetary support for online content creators.

The monthly USD$5 you spent would be allocated solely to the authors to support their work. By clicking the LikeCoin button, you can distribute your coins to the works and authors you like. The foundation will not take any administrative or transaction costs. You can login anytime to trace where you have spent the coins.

The foundation launched the campaign on May 21 with a public forum entitled “The future of online media: Alternatives to free content and subscription”.

Kin Ko, the founder of LikeCoin Foundation, took aim at Facebook's like button during the launch (via Citizen News’ report):

就算網紅都好,其實都無喺Facebook攞過一分錢,Facebook like button最大功能就係令Facebook知道應該派咩廣告俾你,即係話唔係幫創作者創造收入,而係幫Facebook派精準的廣告。

Even if you are an opinion leader, you could not get a penny from Facebook. Facebook's like button is just to help the company's AI to attach advertisements to your post. It doesn't generate any revenue for the authors.

Turning “likes” into rewards

On the other hand, he wants the Civic Likers campaign to turn “likes” into rewards for the authors (quote via the Stand News):

設計虛擬貨幣 LikeCoin 和讚賞公民計劃,目的要在現時「免費」和「訂閱」兩個商業模式的極端之間,找尋一個保持內容開放,但創作者仍能獲回報的商業模式,實行真正「化讚為賞」…依賴廣告或訂閱的商業模式,各有不理想之處,例如作者撰寫文章時要避重就輕,或阻礙財政緊拙的讀者接觸優質內容,希望讚賞公民計劃未來會成為一個可持續,「各盡所能,各取所需」的生態,讓公民支持創作者。

The main objective of LikeCoin and the Civic Likers Campaign is to find a business strategy alternative to the free content with advertisement model and subscription model. By turning “likes” into “monetary rewards”, the content can remain open for public access while the authors can get their revenue from “likes”… both advertisement models and subscription models have disadvantages. If the writers have to insert advertisements in their work, they can not be critical. As for the subscription model, if one can't afford to pay the fee, they can not access high quality content. Civic Likers is a campaign to support an ecosystem in which those who can afford to pay for content can support good quality open source content for public consumption.

Raymond Wong, Chief editor of Madman Monologue, a Facebook page founded in 2013 that tailor-made social media advertisements for their clients, echoed Ko Kin's view. He confirmed that content circulated online cannot be critical under the advertisement model. Wong cited from his own experience:

以前我敢言啲,接咗廣告之後避重就輕,我嘅做法就係開多個Facebook group,我喺嗰度仍然敢言,講自己想講嘅嘢,Page變咗係維生⋯⋯如果新聞網站向廣告主妥協,問題大啲。

I was more outspoken in the past. But after I adopted the advertisement business model, I could only express my views in a Facebook [closed] group. Pages are for making a living… if such model is adopted in news site, it would be an even bigger problem.

Many feel that the free content model has generated a passive consumption culture among the young generation. Donna Chu, associate professor at the School of Journalism and Communication from the Chinese University of Hong Kong, hopes that the Civic Likers campaign can encourage more active online participation:

青少年雖然浸淫在社交媒體的世界,但只會看留言、不like、不share,避免留下「數碼足印」(Digital Footprint),又習慣了接收免費資訊,不會主動篩選資訊,譬如到YouTube看影片就會看「Trending」的片…讚賞公民計劃[…]做到實質的參與,有充權作用,亦相信這個可以是有意義討論的起點,或可帶來移風易俗的效果。

While the young generation grew up in a social media environment, a majority of them are in passive consumption mode. They don't even like or share the content in order to avoid leaving digital footprints. They are so used to receiving free information to the extent that they would not search for meaningful information. For example, when they visit Youtube, they just watch the trending videos. The Civic Likers campaign can encourage participation with real effects, it is quite empowering. This can be a starting point for more substantial change of the current online culture.

Damon Wong, editor of inmediaHK, hopes that the LikeCoin mechanism can help to tackle the “free labour” and “exploitation” problem:

以前創作人都抱怨,(供稿)去網媒的話好似做免費勞工。」就算想付稿費,也不知道應怎樣付、付給誰、付多少,而如今讚賞公民計劃是一個解決方法,讓讀者決定付費、作者收到回報。

Authors have complained that writing for online media is like “free labour”. Even if we have a bit of resources to give an honorarium to some of our writers, we don't know how to allocate the resources fairly. The Civic Liker campaign is a potential solution. Let the readers decide and reward the writers directly.

While Wong is hopeful that the Civic Likers campaign can address potential self-censorship problems under the advertisement model, Poon Chekman, the advertising manager in the Stand News, worries that the pool of Civic Likers will not be big enough to support the independent sector:

成日遇到一些贊助人話『我要cancel你嗰個(捐款)喇,因為我覺得仲有啲更加需要我幫助的,我錢就得咁多,我仲需要幫助其他的』。非建制的支持者,選民來講百幾萬,但實質上掏錢出來支持非建制媒體的,真係未夠多去支撐晒我們咁多間。可能好熱心、好肯畀錢的人,來來去去都係那些人。可能眾新聞呢期做眾籌,咁資金就會從我們或者其他媒體抽走。未來就要諗點樣做呢班畀錢的大支持者。

We frequently get feedback from our individual donors that they have to cancel their donations because they have to give the donations to others. They only have this much of money and they have to help others. Although there are more than a million voters giving their votes to the pro-democracy parties, but those who are willing to give money to media outlets critical of the establishment are only very few and they could not possibility support all of the media outlets. For example, when Citizen News was launching their crowdfunding campaign, some of our donors would leave us. The most important issue is to expand the pool of citizen media supporters.

Currently, about 360 individual bloggers and news sites have installed the LikeCoin button and 130 individuals have joined the Civic Likers campaign. Ko Kin says he is aiming to recruit 10 thousand Civic Likers by the end of 2019.

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