Dhaka [2], the capital of Bangladesh, is one of the most populated cities of the world. It is known for its lack of effective public transport and notorious traffic jams [3]. The existing taxi services are inadequate [4] and unreliable. So it is not surprising that the launch of Uber taxi service [5] has been hailed by many.
.@Uber [6] launches operation amid corruption-hit public #transport [7] system of #Dhaka [8] city in #Bangladesh [9]
— Sam Jahan (@samjahanAFP) November 22, 2016 [10]
Great to have @Uber [6] in Bangladesh. Just checked, Lalmatia-Greenroad will cost around 100 tk. Great deal indeed. pic.twitter.com/fC5uOpLGmX [11]
— ibtihaj ahmed fahad (@fahadbd24) November 22, 2016 [12]
Use promo code ‘UberBDLaunch’ and get free ride as a new rider in Dhaka.#UberFact [13] #UberInBangladesh [14] #UberInDhaka [15] #Uber [16]
— BisawajitChakravarty (@Bisawajit) November 22, 2016 [17]
Uber, the American multinational online transportation network company with headquarters in San Francisco, has its presence in 450 cities around the world. In Dhaka, finding a cab is one of the toughest jobs and call-in taxi services are rarely available. With Uber, passengers can easily hail a cab [18] via its visual app on mobile phones and then get picked up. Passengers can rate the service or behaviour of the driver and similarly a driver can rate a passenger. Uber in Bangladesh accepts cash payment [19] at the end of the trip. A similar local service called Chalo launched last year [20], but it failed to make much of an impact.
So @Uber_BD [21] launched in Bangladesh today and this is impressive. Having said that, also one of the most upscale neighborhoods in town. pic.twitter.com/GwuapsrkHe [22]
— Zyma Islam (@zymaislam) November 22, 2016 [23]
Folks with 2+ cars complaining about how #Uber [16] will make the already #hotmess [24] of a #DhakaTraffic [25] worse.#smh [26] #Dhaka [8] #traffic [27] #UberInDhaka [15]
— Karim Waheed (@karimwaheed25) November 22, 2016 [28]
Uber has about 300 cars running [29] in Dhaka and everyday more cars are being added.
Bakhtiyar Ashraful [30] is excited about Uber in Dhaka:
What an uber surprise! This is going to help our city.
Uber has taken a massive challenge launching the service in Dhaka. Kudos to them. Hope they succeed.
— Asif Ferdous (@aasiferdous) November 22, 2016 [31]
Uber claims [32] that the service will reduce traffic congestion in the city. But Solaiman Sukhon [33] do not agree to that:
উবার কিন্তু উড়ে না !!
ঢাকার মহাকাব্যিক যানজটে সিএনজি,রিকশা আর উবার সবই এক.
Uber does not fly!!
In the epic traffic jam of Dhaka, CNG Auto, Paddle Rickshaw and Uber are all the same.
Rezaur Rahman [34] thinks that car pooling is the solution for the traffic jam problem in Dhaka:
I don't really understand why there is such excitement about Uber entering the Bangladesh market when it has been fully or partially banned in cities across the US, Japan, Germany, France, the Netherlands, Australia etc. for its subversion of labor laws, flouting of licensing regulations, competition and consumer laws and exposing passengers to sexual assault. Don't be seduced by the brand name or the ‘ease’ of mobility it supposedly offers.
There are other concerns [35] whether Uber will be successful in Bangladesh. But only time will tell as people badly need a better and reliable taxi service in Dhaka.