Lancôme Cancels Concert With Hong Kong Pro-Democracy Singer After Pressure From China · Global Voices
Oiwan Lam

Denise Ho in 2007. Photo by Verity. CC BY-SA 2.0
China continues to exercise its soft power to sanction celebrities from Hong Kong who are pro-democracy.
On Sunday, global cosmetics firm Lancôme cancelled a mini concert in Hong Kong after Chinese state-run nationalist newspaper Global Times suggested on social media that the brand supported “pro-Hong Kong and Tibet independence artist” Denise Ho by inviting her to promotional activities.
Denise Ho is a Hong Kong-based pop singer and a outspoken supporter of the city's LGBT community and pro-democracy movement. She backed the three-month-long Occupy Central protests in 2014, which called for genuine democratic elections in Hong Kong, a special administrative region of China with a high degree of autonomy. Because of that, she was banned from making appearances in mainland China alongside other celebrities including pop singer Anthony Wong Yui Ming and movie stars Chapman To and Anthony Wong Chau Sang.
Aside from the official sanction, the Chinese propaganda machine has been actively mobilizing netizens to go after dissident artists online. In 2014, tens of thousands of mainland netizens voted in an online poll in favor of blacklisting of Hong Kong pro-democracy artists, while state-run news site Xinhua ran a commentary attacking the artists for “crushing the bowls that feed them”.
Lancome's concert poster. Via Denise Ho's Facebook.
The mini concert was supposed to take place in a cafe in Hong Kong. On popular microblogging site Weibo, Global Times implied Lancôme as well as mouthwash brand Listerine, for which Ho is a spokesperson, was taking a political position by employing her:
【兰蔻、李施德林被曝请支持“港毒藏毒”的艺人合作？】有网友爆料，内地热销漱口水品牌李施德林，及兰蔻化妆品，近日在香港新推出的品牌推广活动中，皆请了支持港毒、藏毒的何韵诗做代言活动。你們怎麼看？
Lancôme and Listerine's work with pro- Hong Kong and Tibet independence artist exposed? Netizens reveal that popular mouthwash brand Listerine and cosmetic brand Lancôme have invited pro-Hong Kong and Tibet independence artist Denise Ho as their spokesperson. What do you think of this?
Ho has never expressed support for independence for either Hong Kong or Tibet, an autonomous region of China that is the focus of a worldwide Free Tibet movement. In its message, Global Times used the word “du (毒)” which means toxic instead of “du (獨) which means independence as a way to further mislead mainland netizens on the Cantonese pop singer's politics. The two words are distinctive in meaning, but sometimes are interchangeable.
The post was removed after Lancôme issued a statement clarifying that Ho is not their spokesperson. However, the statement did not stop mainland netizens from bombarding the brand. Tens of thousands comments flooded in, calling for boycott.
Eventually, Lancôme issued another statement on Facebook that the company had decided to cancel the mini concert on June 19 because of “safety” concerns. For her part, Ho found the sudden cancellation unacceptable. She wrote on her Facebook page urging the cosmetics firm to explain its decision:
自由、公義、平等，一直是香港人所追求的，而假如現在我們因為這些堅持而要受到莫名其妙的懲罰，那麼，這早已不是我個人層面上的事情，而是整個世界價值觀的嚴重扭曲。Lancôme是國際品牌，當國際品牌也要屈膝於這種霸凌之下，我們不得不嚴肅正視問題。
我們從來不是獨立個體，面對強權歪理，其實每個人都是受害者，客戶與員工亦然。有人選擇屈服退縮，有人選擇挺直腰板，但你必須記住，你的選擇影響著整個社會，一間公司商業上畏縮而過份自我審查的決定，牽動了一整個社群的恐懼，助長了另一個極權的橫蠻。這真是我們想要的社會嗎？企業除了有營利追求，也有道德責任。向強權屈服了一次，就只會是無止境的後退。
Freedom, justice and equality have always been values pursued by Hong Kongers. If we are punished without any reason for upholding our values, this is no longer just about me. It is a serious distortion of our world values. Lancôme is an international brand, and when an international brand has to kneel before this type of suppression, we must address the problem in a serious manner.
Lancôme staff members and clients are not isolated from each other, and we have both been victimized by unreasonable tyranny. Some choose to submit to authority, some choose to stand against it. Every choice will affect society as a whole. When a company, out of commercial considerations, decides to practice excessive self-censorship, that also generates fear in the community and encourages tyranny's unreasonable behavior. Do we really want to live in this kind of society? Corporations should have moral responsibility when pursuing commercial interests. Once you give in to tyranny, the moral baseline will keep retreating.
Adrian Chow, an outspoken song composer, was rather pessimistic about the state of freedom of expression in Hong Kong, given the economic clout that mainland China wields. He looked into the 2015 annual report of L'Oreal, Lancôme's parent company, and concluded that the company would easily give up Hong Kong for guaranteed access to China's market:
這公司可能完全不知道何韻詩做過說過甚麼，更懶管她是否一個按良知行事的藝人，總之一見《環時》出手，便將她看成是公司在大陸營運的「不利因素」，必需切割。在商業世界的邏輯中，數字是唯一的道德標準，「股東利益」是所有商業行為的理據；甚麼「企業良心」，也只是 marketing & promotion 的技倆。
但當大陸因素與這種商業邏輯合流，便直接影響到香港的創作與言論自由，藝人與創作人定要謹言慎行，千萬不可以令自己成為 potential clients 在大陸營運的「不利因素」，不會作、唱、演、甚至接觸任何在大陸可變成「敏感」的作品和人士，因為他們知道 big brother is watching，隨時會被人「篤灰」。
This company probably has no idea about what Denise Ho has done before. It does not even care if she has a conscience. Soon after it read Global Times’ comment, it viewed Denise Ho as a “negative factor” for its business in China and cuts ties with her. In the business world, numbers are the only moral concern and the interests of stockholders justify the behavior. Corporate social responsibility is just a marketing strategy.
The combination of the China factor and commercial logic has direct impact on Hong Kong's freedom of expression and creation. Artists have to be careful so that they don't become a “negative factor” for their potential clients’ business in China. They have to avoid producing, singing or acting sensitive works or contacting sensitive persons because they know that big brother is watching. So many people are ready to “report” [to the mainland Chinese authorities on artists’ conduct].
However, not all businesses are bowing before the People's Republic of China. Listerine's parent company Johnson & Johnson has thus far ignored Global Times’ post and continued with Ho as their official spokesperson. In fact, Listerine references her coming out as a lesbian back in 2012, and uses the slogan “bold love, bold expression” for its branding.
Image from Listerine's Facebook.
The company's stance has won much praise from Hong Kongers on its Facebook page:
李斯德林，你好嘢，我欣賞你！ 在這個時代，自由不是必然，堅持不是必然，忠於自己不是必然，豈只是一件貨品，當中的意義，香港人的可貴，我們更加要努力捍衛！
Listerine, you are great. I appreciate you. In our day and age, freedom is not a given, righteousness is not a given, being true to oneself is not a given. A product is not just a product, it carries meaning which is valued by Hong Kongers We have to defend it.