Over the past few years it has become apparent that, if one has a loud enough voice and a big enough audience — not to mention a good sense of humor — social media can serve as a great platform for change. And while that often means political or social change, it can also mean — as famous blogger Heather Armstrong, aka Dooce, has proven  — the ability to get a major company to listen to your complaints.
Adding a hashtag, Mowafi encouraged followers to tweet their own complaints  about the airline:
Many quickly followed suit. Waleed Mowafi (@WallyMow) added :
Mai Eldib (@14inchHEELS) complained :
@Mayounah had a more pressing concern :
#DearEgyptAir  plz don't roll your eyes at me when I complain water is dripping from your ac on board…I'm pretty sure it is an issue
Many were focused on the culinary “delights” offered by the airline. @ShadenFawaz said of the cake:
#DearEgyptAir  have you tried eating that “cake” that you serve!? Well it's not food in case you haven't noticed
@LailaShentenawi quipped :
#DearEgyptAir  U make sure no one boards with a nail file! Yet u ignore that if someone got hit with the bread u serve he/she could die!
Waleed Mowafi mocked :
@MarwaAyad was a little more straightforward :
#DearEgyptAir  Who prepares and cooks those meals? Seriously who?