This post is part of our special coverage on the Japan Earthquake 2011.
Following the 9.0-magnitude earthquake that struck Japan on March 11th, Twitter has seen an outpouring of prayers and information. #prayforjapan and #Fukushima have become trending topics, and several official hashtags have been set up to better share regional or topical updates.
On the downside, there have been numerous online rumors that making the rounds on Twitter, as well as chain mails. Some spread like wildfire, as idle curiosity and malicious intent meet with a strong dose of anxiety, exhaustion, and simple inexperience.
Prolific blogger, editor and critic Chiki Ogiue (荻上チキ) posted a comprehensive roundup of such online hoaxes about the earthquake (東北地方太平洋沖地震、ネット上でのデマまとめ), while dispersing logical advice on how to improve one’s instinct for sniffing out falsehoods, and what everyone can do so as not to add to the confusion. Ogiue is the author of several books about Internet culture.
The following is an excerpted translation of his blog post as of March 13th, 13:00 JST, published with permission from the author. All links lead to Japanese sources unless otherwise stated.
1. Take a deep breath
2. Check the timeline of whomever RTed the tweet and confirm that they haven’t published any updates or corrections.
3. Ask yourself if that information requires you “yourself” to spread
4. Use the offical RT function unless you’re adding something new information. Always include the link of the source
5. Correct any mistakes, using the official RT function as much as possible
I understand the urgent need to help. Think about it this way, though – there’s absolutely no sense in someone without relief experience charging headfirst into an affected area and becoming a victim himself. It’s the same way with information, where damage is done by having a hand in flooding impertinent information or spreading falsehood.
Unless you’re a professional rescuer, it’s unlikely that the help required must be provided by you alone. Those not in affected areas can play an important role by leading a “normal” day. There will be many opportunities for activities that everyone should and can take.
It’s imperative that we work to obtain probable information from statements made by public institutions such as telephone companies and electricity companies, and experts speaking within their domain of expertise.

Numerous online rumors have spread after Japan's deadly earthquake, such as a toxic rain threat. Image by Flickr user andi.vs.zf (CC BY-ND 2.0).
This was a typical tweet:
“[Please spread the word] From my friend living in Chiba Prefecture. The weather forecast says it will rain from Monday. People living around Chiba, please be careful. The explosion at the Cosmo oil refinery will cause harmful substance to rise to clouds and become toxic rain. So when you go out, take your umbrella or raincoat, and make sure the rain doesn’t touch your body!”
Cosmo Oil made an official announcement claiming against this information.
Press room from Corporate Communication department Cosmo Oil Ltd:
Today, an e-mail with the title “Information for preventing secondary disaster from Cosmo Oil” was distributed to the general public. The e-mail says that “Because of the explosion of the oil refinery, toxic substances have dissolved into the clouds and will fall with the rain.” There is no basis for this statement. The tank that exploded contained LP gas, and it is highly unlikely that any gas generated by the burning will cause harm to human bodies.
We heavily apologize to the residents near the factory and to those involved for causing inconvenience and anxiety. “
The Twitter account for the PR department of Urayasu City in Chiba Prefecture also made a statement to back up Cosmo Oil's claim.
Please note that this hoax is separate from the issue of radioactive contamination.
“Foreigners might commit crime” is a rumor that always makes its way after a crisis. It's happened in Japan again and again, and is quite common overseas as well. For example, think of the prejudiced news against black people during Hurricane Katrina in the United States.
Here is a bundle of tweets concerning “People spouting prejudice amidst the earthquake confusion”.
Warnings that call for safety and offensive terror-invoking phrases that carry the possibility of creating specific scapegoats are two different things. Don't let history repeat itself. I know it's a difficult time, but creating an enemy that is easily understood might invite false accusations and gratuitous violence.
There's also the tendency to bad mouth politicians. We're all unhappy but let's discuss “what a policymaker should do now” instead of claiming “this is why so-and-so is no good”. Pursuing accountability can come later.
Out of the question.
With global attention came many unfounded rumors of the deaths of famous Japanese people.
Some examples:
“The creator of Pokemon died today in the #tsunami, #Japan. RIP: Satoshi Tajiri. #prayforjapan.”
“The Creator of Hello Kitty, Yuko Yamaguchi, died today in Japan. #prayforjapan”
This type of tweets almost always have no links to a source. There is no news reported in Japan, and again there is no information about its origins. Diffusion of incorrect information as a result of actions that stem from kindness is not limited to Japan. In order not to increase the amount of people abroad obtaining incorrect information from the Internet, it’s important to have assistance from an English speaker.
As seen on this post:
There’s a copy-paste [email] going around which claims that the Self-Defense Force (SDF) and others are appealing for support in distributing relief supplies. In the email, it is written that “friends of the SDF …” but there’s no way that individuals are supposed to do this.
There is no confirmation of this on the websites of news agencies or the SDF. Here is a post describing how blogger k_ma_calon debunked it.
On top of this, the announcement below was posted on the Fukushima Prefecture website:
Relief aid from individuals
In order to avoid confusion, we ask that you please refrain [from distributing relief supplies].
On March 13th at 10am, I phoned the Ministry of Defense. They aid the copy-paste email going around the web is a hoax, that the SDF is not accepting [relief supplies]. They said that while local prefectures may themselves coordinate such collection of supplies, at the moment the prefectures are in a state of confusion. They stressed to please be careful with chain or copy-pasted emails. And they asked that people who receive such chain emails let the sender about this [hoax]. When I told them about the coverage, they said: “Thank you. Please help us avoid this [rumor] from spreading further.”
I wonder if they’ve already got lots of inquiries. I was able to communicate with them briefly. They already knew about the situation with the chain mails. They said that if they were really looking for help like this, there would have been an appropriate announcement from the media, from the government, and from administrative agencies. There’s no need to rush and do anything until that happens. If you absolutely want to do something, look for honest groups that are collecting donations, and donate to them.
Chain letters with specific bank account information for donations are getting sent around. Donation itself is good but please first check the website of official or established organizations. Acting upon a resource such as a chain letters is very risky.
Here are other examples of hoaxes. Full translation omitted for the sake of brevity.
- SOS information from the ground
- Turkey to donate 10 billion yen
- Don't drink water from Saitama Prefecture
- Women should be careful of a predator pretending to be from Tokyo Electric Power Co.
Poking fun that “people who were deceived are just not used to handling information” does no good. What we must do is work to reduce the number of people being fooled. Playing with “hoax distribution experiments” is the worst of the worst.
With a disaster like this, the lack of information, unstable emotions, and high levels of interest create a situation where it becomes easy for people to believe and re-distribute false information. That a certain amount of people will be deceived is inevitable. Minimizing the damage is the key. Pointing fingers to hoax distributors can result in fanning panic and disbelief. Let's try to handle information with calm.
In order to stay away from re-distributing unfounded rumors, don't instinctively react to the phrase “it seems” and try to get the official announcement of public organizations. Still, there may be no source but word-of-mouth if you're in an area with no information coming in. I repeat, don’t bash the information poor. The challenge here is to share factual information.
Note that there’s no such thing as an ‘information rich’ person who is never deceived. Or if you really are ‘information rich’, you should think about helping the poor first. Keeping in mind that you may be deceived.
Ogiue is continuously updating this post, as well as tweeting at @torakare.
This post is part of our special coverage on the Japan Earthquake 2011.
14 comments
Earthquake weapons out of question?
There are official bans for this weapons from the UN and the EU. Amongst many patents for HAARP. Just read them.
UFOs, ETs, NWO, HAARP, CHEMTRAILS, …
Conspiracy theories are not useful in this situation, please be helpful or be silent. You can string together logical fallacies to support your pseudo-science later, right now people need help and practical information.
I suppose you’d call former US Defense Secretary William Cohen a disinformationalist when he posted his famous warning which can be found here: http://www.defense.gov/transcripts/transcript.aspx?transcriptID=674
Scroll down to the paragraph which begins: “Well, it points out…”
and read this from Cohen:
“Others are engaging even in an eco-type of terrorism whereby they can alter the climate, set off earthquakes, volcanoes remotely through the use
of electromagnetic waves.”
This was spoken by Sec. Cohen in l997 at a News briefing at the University of Georgia.
If my link doesn’t work google: “Defense Secretary Cohen warns about Earthquake Weapons.
Of course the latest rash of earthquakes were caused by some kind of electromagnetic weapon.
Please, stop with the conspiracy theories, anybody with a bit of brain can see this is the work of nature. Why people always try to find mystic reasons behind natural occurings? Hasn’t it occured to you, that maybe, just maybe it could have been the Mother Nature all along?
Elli
Google for Benjamin Fulford and see his interview with the former japanese finance minister (the one found dead, i remember) in which he states that the USA intimidated Japan with such a weapon.
Just google.
Outstanding. So your point of reference for the truth of a nut-job conspiracy theory is something said by the all-time king of nut-job conspiracy theories, Ben Fulford. Brilliant rebuttal.
And one last thing:
Scientists are puzzled by the fact that the earthquake was caused by four tectonic points which ‘synchronized’ and simultaneously started to shake. They have no explanation for this so far.
No. It was said by the former japanese finance minister. And hey, he was crazy, right? This is how demontage works. And the fact that Fulford interviewed him changes all, right? Facts are the patents, the bans and many official statements. The words conspiracy theorie stops all thinking.
Forever people in the world ill-intentioned.
Best regards and congratulations for this text.
If Scientists are puzzled by the fact that the earthquake was caused by
four tectonic points which ‘synchronized’ and simultaneously started to
shake and they have no explanation for this so far then its a mess and it becomes supernatural which science do not believes because it is the nature of science to believe in the facts.