Close

Support Global Voices

To stay independent, free, and sustainable, our community needs the help of friends and readers like you.

Donate now »

See all those languages up there? We translate Global Voices stories to make the world's citizen media available to everyone.

Learn more about Lingua Translation  »

Bangladesh: Improving Customer Service

Shehzaad Shams at Bangladesh Corporate Blog points to the lack of culture among Bangladeshi companies for valuing customer feedback and opines that its high time they should “apply Mystery Shopping techniques to evaluate and improve their customer services standards”.

Start the conversation

Authors, please log in »

Guidelines

  • All comments are reviewed by a moderator. Do not submit your comment more than once or it may be identified as spam.
  • Please treat others with respect. Comments containing hate speech, obscenity, and personal attacks will not be approved.