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Trinidad & Tobago, Jamaica: Caribbean Customer Relations

A small portrait of Janine Mendes-Franco
Written byJanine Mendes-Franco
Posted 29 May 2007 11:38 GMT

“We all like to belong, most of us like to be acknowledged, and if we're paying you for a product or service, we most definitely like to be kept in the loop,” writes Karel Mc Intosh as she examines customer relationship management in the Caribbean.

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A small portrait of Janine Mendes-Franco
Written byJanine Mendes-Franco

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