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Jamaica: Customer Service Standards

Written byJanine Mendes-Franco
Posted 10 May 2007 11:11 GMT

“The truth is, there are at least three kinds of service in the Caribbean. Tourist Service, Personal Service and ‘De Res Ah Dem’ Service,” writes Jamaican Francis Wade, as he examines customer service standards in the region.

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Written byJanine Mendes-Franco

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