United Arab Emirates: Customer Service · Global Voices
Haitham Sabbah

Keefieboy describing the customer service policy of the major telecommunication company in UAE: We're only a phone company and ISP, but we behave like a totalitarian dictator. We charge enormous fees for our services. We only give you half the Internet and criminalise access to the other half. We lie to you when things go wrong. We really do think you are stupid. We will never let you use VOIP until we can find a way to make you pay at least as much as you are paying now. So just give in and give us more money.