United Arab Emirates: Customer Service

Keefieboy describing the customer service policy of the major telecommunication company in UAE: We're only a phone company and ISP, but we behave like a totalitarian dictator. We charge enormous fees for our services. We only give you half the Internet and criminalise access to the other half. We lie to you when things go wrong. We really do think you are stupid. We will never let you use VOIP until we can find a way to make you pay at least as much as you are paying now. So just give in and give us more money.

Start the conversation

Authors, please log in »

Guidelines

  • All comments are reviewed by a moderator. Do not submit your comment more than once or it may be identified as spam.
  • Please treat others with respect. Comments containing hate speech, obscenity, and personal attacks will not be approved.

Receive great stories from around the world directly in your inbox.

Sign up to receive the best of Global Voices!

Submitted addresses will be confirmed by email, and used only to keep you up to date about Global Voices and our mission. See our Privacy Policy for details.

Newsletter powered by Mailchimp (Privacy Policy and Terms).

* = required field
Email Frequency



No thanks, show me the site