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Call centre outsoursing woes

A small portrait of Preetam Rai
Written byPreetam Rai
Posted 12 April 2006 18:22 GMT

Filipino blogger J. Angelo Racoma questions the logic behind a bill that the US Senate Commerce Committee is considering. The bill requires that call centre employees disclose what country they are in.

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A small portrait of Preetam Rai
Written byPreetam Rai

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